Refund policy

We want you to be satisfied with your purchase, and we understand that sometimes items need to be returned or exchanged. Please read our return policy carefully to understand our guidelines and procedures.

Eligible  Items

All items can be returned or exchanged within 30 days of the purchase date. To be eligible for a return or exchange, the item must be unused, unworn, unwashed, and in the same condition as when you received it. The item must also have all original tags and packaging.

Return Procedures

To initiate a return or exchange, please contact our customer service team via email within 30 days of the purchase date. We will provide you with a return label and instructions on how to send the item back to us. Please note that shipping fees are non-refundable and will be deducted from your refund.

Refund  Process

Once we receive your returned item, we will inspect it to ensure that it meets our return policy guidelines. If the item is eligible for a refund, we will process the refund within 5-7 business days. Refunds will be issued in the original form of payment.

Exchange Process

If you would like to exchange an item, please contact our customer service team to initiate the exchange process. We will provide you with a return label and instructions on how to send the item back to us. Once we receive your returned item, we will process the exchange and ship the new item to you. Please note that shipping fees are non-refundable and will be deducted from your refund.

Non-Eligible Items

The following items are not eligible for returns or exchanges: final sale items and accessories, such as jewelry.